At Aurique Gallery, we aim to provide a smooth and reliable delivery experience for all our customers. This Shipping Policy explains our order processing and delivery process.
1. Order Processing Time
- Orders are processed after successful order confirmation and payment verification.
- We usually process orders within 1–3 business days.
- Orders are not processed on Sundays or public holidays.
2. Delivery Time
Delivery time may vary depending on the customer’s location and courier service availability.
Estimated delivery timeline:
- Metro cities: 3–7 business days
- Other locations: 5–10 business days
Delivery timelines are estimates and may vary due to unforeseen circumstances.
3. Shipping Charges
Shipping charges will be displayed during checkout before completing your order.
Free shipping offers, if available, will be mentioned on the website or during promotional campaigns.
4. Order Tracking
Once your order has been shipped:
- Tracking details will be shared through email or available contact details.
- Customers can use the tracking information to check their order status.
5. Delivery Delays
Aurique Gallery is not responsible for delays caused by:
- Courier service issues
- Weather conditions
- Natural events
- Incorrect address information provided by customers
- Other circumstances beyond our control
We will always try our best to assist you in case of delivery delays.
6. Incorrect Shipping Information
Customers are responsible for providing accurate delivery details.
Aurique Gallery will not be responsible for delays or failed deliveries due to incorrect or incomplete address information.
7. International Shipping
Currently, Aurique Gallery provides shipping according to the available delivery locations mentioned on our website.
8. Contact Us
If you have any questions regarding your order or shipping, please contact us through our Contact Us page.
Thank you for choosing Aurique Gallery.